lb88 Terms and Conditions

1. General Terms

By accessing the lb88 platform or creating an account, you give your full consent to these terms and conditions. These terms constitute a legal agreement between lb88 and all its users. If you disagree with any part of these terms, please refrain from using the site.

lb88 is an online entertainment platform for users in Bangladesh. The platform includes slots, live casino, sports betting and other gaming services. All services are provided in compliance with the laws and regulations of Bangladesh.

1.1 Applicability of Terms

These terms apply to the lb88 website, mobile application and all related services. The same terms remain in effect for mobile app users. Users of both Android (APK) and iOS versions are equally subject to these terms.

1.2 Changes to Terms

lb88 may modify or amend these terms at any time without prior notice. By accessing the site or continuing to use the services, you will be deemed to have automatically accepted the updated terms. It is therefore recommended that you visit this page regularly.

2. Account Registration and Eligibility

To open an account and use services on lb88, users must meet certain eligibility requirements.

2.1 Age Limit

Users must be at least 21 years old to participate in any casino and betting activities on lb88. At the time of account registration, users must provide accurate information about their age and identity. lb88 reserves the right to verify age at any time. Accounts of minors will be closed immediately and all transactions will be considered void.

2.2 Single Account Policy

Each user may operate only one account. Opening multiple accounts from the same person, household or IP address is strictly prohibited. If duplicate accounts are detected, both accounts will be closed and all bonuses will be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete and up to date. Providing false details regarding name, mobile number, date of birth or payment information may result in account cancellation. To learn more about the protection of your personal data, please read our Privacy Policy.

2.4 Account Security

It is the user's own responsibility to keep their account password and login details confidential. Allowing a third party to use the account or sharing account details is prohibited. If you suspect any unauthorised access to your account, notify the lb88 support team immediately.

3. Deposits and Withdrawals

All financial transactions on lb88 are processed through secure and protected channels.

3.1 Deposit Methods and Limits

lb88 accepts bKash, Nagad, Rocket and bank transfers (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank) for deposits. The minimum deposit amount is ৳100. Deposited funds are generally credited to the account promptly.

3.2 Withdrawal Methods and Limits

bKash, Nagad, Rocket and bank transfer can be used to withdraw winnings. The minimum withdrawal amount is ৳500. Withdrawal processing typically takes between 30 minutes and 3 hours. Identity verification must be completed before requesting a withdrawal.

3.3 Transaction Verification

lb88 reserves the right to verify any transaction. If a suspicious transaction or potential money laundering is detected, the relevant account may be temporarily suspended pending investigation. Users may be required to provide additional identity verification documents if necessary.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

lb88 offers new users a 100% first-deposit bonus of up to ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000, and a total wagering of ৳1,000 × 15 = ৳15,000 must be completed before the bonus can be withdrawn.

Bonus terms: The wagering requirement is 15 times the bonus amount. Winnings from the bonus cannot be withdrawn until the wagering requirement is met.

4.2 Bonus Abuse

Strategically operating accounts with the aim of accumulating bonuses, or attempting to collect bonuses through multiple accounts, is strictly prohibited. If any such activity is detected, the relevant account will be closed and all bonuses will be forfeited.

4.3 VIP Program and Cashback

lb88's VIP program has four tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4%; Gold — up to 0.6%; and Platinum — up to 0.8%. Weekly cashback is calculated based on the net loss for the week (total losses minus total winnings). For example: if a Gold member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.6% = ৳120. It is possible to advance to higher tiers through regular play.

4.4 Promotional Terms

All bonuses and promotions are subject to their own terms and conditions. lb88 reserves the right to change or cancel any promotion at any time. In any dispute regarding promotional offers, lb88's decision will be considered final.

5. Betting and Gaming Rules

5.1 General Betting Rules

All betting and gaming activities on lb88 are conducted under defined rules. Once a bet is accepted, it cannot be changed or cancelled. If a technical error occurs in relation to a bet, lb88 reserves the right to void that bet.

5.2 Sports Betting

Odds displayed when betting on cricket (including BPL, IPL and T20 World Cup), football and other sporting events are subject to change. If a match is cancelled or postponed, the bet is generally voided and the stake is returned, though exceptions may apply under specific conditions.

5.3 Casino Games

lb88's casino section offers slots, live casino (including Baccarat and Roulette) and other games. Each game has its own RTP and rules. All game outcomes are determined through Random Number Generator (RNG) technology, which is entirely impartial.

5.4 Technical Errors

If any game or bet remains incomplete due to server downtime, disconnection or software error, lb88 will take appropriate steps to settle that transaction. However, lb88 is under no obligation to compensate the user in such circumstances, unless explicitly stated otherwise.

6. Responsible Gaming

lb88 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment — not a source of financial stress or harm. Users are encouraged to set their own limits and stick to them.

If you feel that gaming is having a negative impact on your daily life, relationships or financial situation, take a break and contact the lb88 support team for help. Read the responsible gaming guidelines to protect yourself and keep gaming enjoyable.

• You can set a deposit limit.
• You can request a temporary break (cooling-off period).
• You can deactivate your account for a set period through the self-exclusion option.
• Accounts for users under 21 are not permitted.
• If excessive gaming is detected, lb88 may intervene on its own initiative.

7. Prohibited Activities

The following activities are strictly prohibited on the lb88 platform:

• Using automated software, bots or any artificial means to conduct betting or gaming.
• Deliberately exploiting any vulnerability or bug in the platform.
• Unauthorised access to another person's account or hacking.
• Using the platform for money laundering or channelling illegal funds.
• Fraudulent behaviour towards other users or collaborative cheating.
• Operating multiple accounts under false identities.
• Unauthorised use of lb88's name, logo or brand assets.

Involvement in any of the above activities will result in immediate account closure and all funds may be forfeited.

8. Personal Data and Privacy

lb88 gives the highest priority to protecting users' personal data. Information collected during account registration is used solely for providing services, verifying identity and meeting legal obligations. For details on sharing information with third parties, please see our Privacy Policy.

All transactions and personal data are secured using SSL encryption technology. lb88 will never ask for your password or payment details via email, chat or phone.

9. Customer Service and Complaint Resolution

9.1 Support Channels

lb88's customer service team is available 7 days a week, 24 hours a day via live chat and email in both Bengali and English. Contact the support team directly for any issue or question.

9.2 Complaints Process

If you have a complaint, first notify the support team via lb88's live chat or email. An initial response will be attempted within 72 hours of the complaint being submitted. For answers to common issues and frequently asked questions, see our FAQ section.

9.3 Final Decision

In any dispute or disagreement, the decision of lb88's management will be considered final, unless proven otherwise on specific legal grounds.

10. Intellectual Property

All content on the lb88 website and application — logos, designs, text, graphics, software code and other elements — is the exclusive property of lb88. Reproducing, distributing, modifying or commercially using any content without permission is not allowed, except for personal use.

Games and brands of third-party game developers (such as Pragmatic Play, PG Soft, JILI and Evolution) are protected under their own intellectual property rights.

11. Limitation of Liability

lb88 is not responsible for any direct or indirect financial loss incurred through the platform if it results from the user's own actions. The site is provided on an as-is basis and no guarantee of uninterrupted service is given.

Services may be temporarily unavailable due to maintenance, system upgrades or other reasons. No claims from users will be accepted in such cases.

12. Account Closure and Termination

12.1 At the User's Request

Any user may request to close their account by contacting lb88 support. Verification may be required before the request is processed. Please ensure all eligible funds are withdrawn before the account is closed.

12.2 At lb88's Initiative

If any breach of these terms is detected, lb88 may close the account without prior notice. In cases of fraud, bonus abuse or prohibited activities, all funds may be forfeited.

13. Applicable Law and Jurisdiction

These terms will be governed by the applicable laws of Bangladesh. Any dispute arising from this agreement will first be addressed through good-faith discussion. For more information and to learn more about lb88, see our About Us page.

If any part of these terms is found to be legally unenforceable, the remaining parts of the terms will continue in full force.